We have a site-wide replacement policy under the following conditions:
1. Wrong order.
2. Defective or damaged product.
3. Considerably different from the description on ShakeDeal's platform.
4. In case of bearings or power transmission belts, replacement will not be accepted if the seal or shield has been removed.
5. The replacement has to be initiated within 7 days of receiving the order.
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Description
Gift Cards can be redeemed ONLY on Caratlane Website and Caratlane Mobile Site.
Gift Cards can be redeemed on the purchase of any jewellery products on Caratlane.com.
On the payment page, Click on the tab Gift Card and enter your 16 digit Gift Card number and pin for redemption.
Only one Gift Card can be used to make a payment in a single transaction.
Gift Cards can be combined with any other payment type on CaratLane.com except on EMI.
Gift cards can also be redeemed partially, as many times as a user wishes to, till its balance is consumed or it expires.
Gift cards are valid for a period of one year from the date of issuance to the recipient.
Gift cards cannot be used to purchase another Gift Card.
Gift Cards once bought online, shall be considered as sold and cannot be Cancelled, Exchanged or Refunded.
If lost or misused, the Gift Cards cannot be replaced.
Gift cards are void if resold, and cannot be exchanged for credits or cash and cannot be re-validated once past expiry date.
In addition to these Terms and Conditions, Caratlanes Gift Cards and their use on our website are also subject to Caratlanes general Terms of Use and CaratLanes decision will be final in case of any dispute.
Caratlane may change add to, delete, or amend these terms from time to time.
Unless stated otherwise, the changes will apply to any new Caratlane gift card.
Any gift cards that you purchase are for personal, non-commercial use and enjoyment only.
The same may be shared with family and friends, but may not be advertised, sold or used as promotional items by the purchaser or anyone else without CaratLanes prior written consent.
All disputes, with respect to the products and services offered in this connection, are subject to Chennai jurisdiction.
E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
Select EMI as your payment option at the time of payment.
Final EMI is calculated on the total value of your order at the time of payment.
The Bank charges annual interest rates according to the reducing monthly balance. In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the outstanding balance.
The is no minimum order value to avail the EMI payment option.
While you will not be charged a processing fee for availing ShakeDeal’s EMI option, the interest charged by the bank shall not be refunded by ShakeDeal.
You may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied on you for the same.
For select banks, the interest amount on the first EMI will be calculated from the loan booking date till the payment due date.